Holiday Inn Express San Jose Airport, an IHG Hotel

The location is just 3 minutes away from the airport by complimentary shuttle service provided about every 10 - 15 min. Staff were very kind and efficient. Facilities were very clean and functional that represented well the Holiday Inn Express brand quality. We arrived much earlier than checkin time planning to do luggage checkin only first but the front desk staff was able to find an available room for early checkin. Breakfast was great and staff there were so helpful and went beyond expectation for example peeling fruits for my daughter or looking for and getting a particular tea flavor my wife wanted and collecting finished paper plates from table in this buffet breakfast setting. We felt very much at home in Costa Rica while staying overnight here. I felt that the whole hotel operation was so efficient.

Comfort of the room was great, especially coming in from the Caribbean coast. It was glorious to see tall beds with crisp white sheets and multiple pillows - things you take for granted in a hotel until you don't have them! A nice with comfy beds and solid air conditioning was exactly what we needed to reset before flying out the next day.

We needed a hotel close to the airport for our first night. The pool was very welcome, and the restaurant across the road was all we could manage as we were tired, although I understand there is a shuttle bus that goes out to other restaurants in the area. Breakfast was a good buffet selection.

We had a very early flight, so we did not get to enjoy breakfast.

Clean and comfortable. Everything you would expect from a holiday inn. Location was very handy as close to the airport although the planes do wake you up at 5am as they are obviously very close by. Excellent shuttle service from the airport which you don't need to book in advance. Air conditioning unit in the bedroom was very noisy which was a shame but other than that the room was very nice.